1. Please confirm receipt of products if the items you received , and if the goods was damaged please contact us immediately. send the photo to us that we can check and give you best solution .
2. We only guarantee Delivery in time but we couldn't control the express delivery time. Our related sales person will be responsible to send the AWB for the delivered goods in the next workday. you can check the AWB in the website which we send to you. For the AWB you also can call to the local branch of the express company in your company.